Silver Star Carwash
Silver Star Carwash is a local carwashing operation located in Plano, Texas. They offer a full-service carwashing solution that provides both exterior and interior vehicle detailing. One of the major challenges that they faced is their online reputation was marred. The prior owners of the company failed to keep up with the Google My Business listing. Not only was the company listed as permanently closed, but there were also tons of bad reviews that had never been responded to.
In addition to the issue with their local listing, their website had been forced into maintenance mode and was inaccessible to the public.
Courtney, from Silver Star Carwash, reached out to Web Loft Designs for some help. Marina was able to meet with her and get an outline of what issues the company was facing and what the company intended to do going forward.
Once Web Loft Designs understood the task at hand they were able to immediately have the SEO team address the main issues with the Google My Business local listing. As the SEO team worked diligently to resolve the GMB listing, the rest of the WLD team began working on a well-designed new website that would allow customers to learn more about the company, and sign up for a monthly subscription for unlimited carwashes.
The WLD team was able to get the issue of the permanantly closed status taken care of and allow new customers to leave reviews. Although there is nothing that can be done about the poor reviews in the past, there are new 5-star reviews on the listing.
The new website is about to be launched to the public. It is a beautifully designed work of art that is built to bring customers on a flawless journey that allows them to get a glimpse of all of the services that the carwash provides and how to effortlessly sign up for a subscription.
The Siver Star Carwash team is excited about the promising future of the business and is looking forward to working more with the WLD team.